Your Guide to HubSpot's CRM

Whether you're new to our team, or need help maximizing the platform, here you will find all the information you need to succeed.

Pick a topic, any topic!

Calling 101
By Megan B On October 3, 2022

Calling 101

As a user with an assigned Sales Hub paid seat, you can make calls directly to your contacts from the contact record using your...


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Tags: setup, customizations, contact,

Microsoft Teams | Meeting Links & Notifications

Want to add a Teams meeting link to all scheduled meetings via the HubSpot meeting tool? Well, now you can! A recent enhancement...


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Tags: Insider, setup, outlook,

Inbound Lead Routing Process
By Megan B On March 15, 2022

Inbound Lead Routing Process

Inbound Leads. You've heard this used in various settings, but what does it actually mean? Essentially, these leads are ones who...


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Tags: organizing, messaging, seller marketing

Single Company Records: Process & Guidelines

After countless hours (ok months) the teams have been working to improve the integrity of our HubSpot CRM, by removing the...


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Tags: basics, organizing, clean-up,

Modifying your Notification Preferences

Not getting important notifications? Getting too many? Not sure if you're getting the right ones? HubSpot can automatically...


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Tags: Insider, setup, basics,

Pre-Made Lifecycle Sequence Filters

Sequencing is a very valuable tool, giving the ability to mass email your contacts at various stages of their lead lifecycle, or...


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Tags: customizations, email, contact,

MQL & Day-to-Day Management Dashboard

Listening to the various members of the Sales team, it became clear a unified and uniformed dashboard needed to be created to...


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Tags: tracking, organizing, View All

Creating & Using Snippets
By Megan B On February 23, 2021

Creating & Using Snippets

Snippets are short, reusable text blocks that can be used on contact, company, deal and ticket records; in email templates and...


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Tags: customizations, email, contact,

Company Record Cleaning Purge 2021

Over the past several months, the data integrity within our HubSpot CRM has been compromised with the over abundance of duplicate...


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Tags: basics, organizing, clean-up,

Parent-Child Company Relationships

When a company is connected to another companies, it is important to link the companies together. This helps to keep the CRM...


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Tags: setup, create, basics,

Contact Record Status & Milestones

This is the NEW process, the whole company will be adopting in early 2021. Please feel free to review in advance to prepare for...


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Tags: setup, basics, organizing,

Creating a HubSpot email signature

When sending emails out of HubSpot, either through the contact records, sequencing, or when marketing conducts mass emails on...


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Tags: setup, outlook, customizations,

Merging Records
By Megan B On September 29, 2020

Merging Records

Whether it's a contact, company or deal record i's a frequent situation: finding 2 records that should be one. Merging the...


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Tags: customizations, basics, organizing,